I have bought and sold many properties in my life and have had many, many agents that I worked with. By far, Bernadette Caswell is the BEST Realtor I've ever encountered. A genuine person, so on top of it, a super multi-tasker, a pleasure to do business with! Michael, thank you and congratulations for having Bernadette on your team.
Hi Michael,We appreciate your follow up letter following the sale of our home in University Park. The entire process went very smoothly, despite the challenges of the Covid crisis. Realtors for both sides of the transaction were very professional, and there were no glitches.We have been fortunate to work with Bernadette Caswell since 2004, and find her to be extraordinary. During our 39 years of marriage, we have moved 13 times in four different states. In addition, for several years we bought, renovated and resold distressed properties; and we also built spec homes. That experience has given us multiple opportunities to work with a vast number of realtors on both sides of the desk. And I can tell you without reservation, that Bernadette is the best realtor we have ever worked with. And we did at least 20 transactions with her, plus provided her a substantial number of referrals. I hope you see in her what we have consistently encountered. And if we had remained in Florida, she would continue to get all our business.Continued success to you and your organization.
Bernadette, Has been doing a great job marketing my house. My wife and I are up north for a period of time and she makes sure that the place stays in good condition for sale. We feel confident that there will be a good result even during the time that the snowbirds are not here and it is difficult for buyers to make the effort during the summer heat. We see the effort in emphasizing the best points of our property and believe we made we the best choice for our realtor.
I cannot properly express the gratitude my wife and I feel toward you as a person and as a professional. We both appreciate the total dedication that you brought to this effort. Being 1200 miles away made it even harder. There was no issue that seemed beyond your grasp and patience, including working with an international buyer! The initiative, follow through, and care that you showed during the sale of our home was first class. I don't think anyone could have done it better.
There seems to be no effort too great or too small that Bernadette will attempt and follow through on with a flair! The Open Houses she held at my property were substantially more than I anticipated. And the turnout were always a pleasant surprise. She is very creative, has a fantastic work ethic and is very bright.
Bernadette Caswell was referred by a good friend. She was very friendly, professional, and detailed; took the time to inform us of the market and how to best position our home; referred us to a stager; an appraiser; professionally handled the negotiations; and even met on site with the moving company since I could not be there. The house sold quickly. Nevertheless, I knew that everything was being done to give us the best chance to sell both quickly and at a favorable price.
We have been fortunate to work with Bernadette Caswell since 2004, and find her to be extraordinary. During our 39 years of marriage, we have moved 13 times in four different states. In addition, for several years we bought, renovated and resold distressed properties; and we also built spec homes. That experience has given us multiple opportunities to work with a vast number of realtors on both sides of the desk. And I can tell you without reservation, that Bernadette is the best realtor we have ever worked with. And we did at least 20 transactions with her, plus provided her a substantial number of referrals. I hope you see in her what we have consistently encountered. And if we had remained in Florida, she would continue to get all our business.Continued success to you and your organization.
Bermadette Caswell is not only great at what she does, she is also a wonderful, positive and energetic person as well. She is very sincere and just really great to work with. Her professionalism and experience, communication skills are top notch. Bernadette went to a great lengths to make our transaction as smooth as possible. We felt like she really cared about us getting this house. We are very grateful and feel extremely lucky, she was our guide throughout the entire process. Bernadette Caswell is the best agent we could ever ask for!
It’s with sincere appreciation that I bring to your attention the outstanding service I received from Bernadette Caswell earlier this year. After my home was on the market for some time, I decided it needed the personal, high-quality service of a Michael Saunders agent. Choosing Bernadette was an easy choice. She went far beyond any other agent I have worked with, as I have sold many properties in Sarasota County. She made many knowledgeable suggestions, provided a list of qualified resources and helped with a difficult transaction by a buyer that pulled out of the sale in the 11th hour. The details she handled were far beyond your average transaction. I had already moved to my new residence in Arizona and I was very pleased to have the benefit of Bernadette's extensive experience to walk me through the sale of my home. Thanks to Bernadette for the successful sale of my home.
Over the years, I have bought and sold many different properties that involved a real estate agent. That being said, I am pleased to report that Bernadette Caswell is the most exceptional agent we have ever engaged. She is thorough, knowledgeable and diligent. She went the extra mile for us in preparing our condominium for sale, vetting potential buyers, and helping us sort out furniture. Michael Saunders & Company is very fortunate to have her as one of your agents. For any of our future real estate transactions, you can be assured we will select Michael Saunders and Bernadette Caswell.
Bernadette went beyond her call to help us find what we were looking for. She was always available to take our calls and accommodate our needs. Six weeks prior to our closing in our home in UPCC, she showed us a home that was compatible to what we wanted. Bernadette went to work and made it happen. She was able to arrange the closing of both homes on the same day. We could have not been more pleased with the service we received from Bernadette. She is not only a professional in her field, she's also a carrying individual who's first priority is pleasing her customers. We are happy to recommend Bernadette Caswell to others who are interested in selling or buying real estate in the Sarasota / Bradenton area.
Outstanding support and insights in our effort to coordinate an out of state relocation. Our top choice in Sarasota, a true pleasure to work with.
Bernadette and Linda got the job done. We had our home on the market the previous year without even a nibble. But, from the start of our contract with them, they aggressively pursued a sale for us, and never let up. We were in two realtor caravans. They were at every showing, even when they were stretched by other commitments. The partnership made communication easy and immediate. We can't recommend them more highly.
Bernadette was extremely instrumental in helping us find a home that fit all of our needs but presented us with an opportunity to make an investment that would pay dividends in the future. Based on our experience with Bernadette in 2018, there was no doubt who we needed to help us sell. Throughout the process, she had one thing in mind, us. She made sure that any showing was convenient to us, she helped us stage the home such that it provided potential buyers with the full picture of the home and how every room could be used. Her marketing material was first class and super professional. Bernadette goes above and beyond throughout the entire transaction. Her preparation and diligent research as to what we should list the home allowed us to maximize the full potential of the home. She was at every showing, inspection, and appraisal appointment. Once we were under contract, she meticulously followed up with buyer’s agent on all deadlines and swiftly moved us from contract to closing in less than 30 days. We have bought and sold many homes in our life, and nothing compares to the effort and care that Bernadette provides to her client. She treated us as more than a client, but a friend.
It’s hard to imagine a better real estate agent than Bernadette Caswell – and to be honest, I’m not someone who compliments easily. For the last 4 or 5 years, we would reach out to Bernadette when visiting Sarasota and ask her to show us available homes on the market. As luck would have it, when we finally put an offer in and were in negotiations with the sellers, Bernadette was taking a few well deserved days off. But airplanes and airport chaos did not stand in her way. She called in between her connection and continued working the entire time. Where she shined, even more, was from contract execution to closing. Her attention to detail to make sure everything was taken care of was just truly remarkable. Her calm but firm demeanor kept all the parties in line while making sure every detail was taken care of. To be honest, we didn’t realize how much a real estate agent stayed involved during that process. And I’d be willing to bet that agents do continue to play a role, but not to the precision of Bernadette. No question was too challenging for her, and if there were an occasional answer she didn’t know, she got us answers within hours, or probably within minutes. Her integrity and honesty are second to none, and we trusted her, and still do. We love our house in Lakewood Ranch and we attribute that all to Bernadette. Although we are still new to the community, I can assure you we will recommend her to every person we meet so if they’re in the market, or know someone that is, they strongly consider Bernadette. In our opinion, Bernadette is perfection.
I found her to be highly principled, ambitious, kind of heart and totally dedicated to service to her clients - buyers as well as sellers. Of all Realtors in my real estate career, this young lady ranks up high! KUDOS TO BERNADETTE CASWELL!!!
We were delighted with the service we recieved from Bernadette Caswell. The way she presented and marketed our condominium resulted in a relatively quick sale at a very acceptable price. We would not hesitate to recommend Bernadette and your company to anyone looking to sell their property.
We would like to compliment the great service provided by Linda Driggs and Bernadette Caswell of Michael Saunders. Over the years my wife and I have purchased and sold over a dozen homes. The duo of Linda Driggs and Bernadette Caswell were the best agents we have worked with. They were professional and personable, providing us with the right information and keeping us apprised of developments on a timely basis. Bernadette went beyond our expectations with her active role in selling excess furniture and with her help with the utilities. Clients selecting this team will be pleased with the experience.
Once again, Bernadette's professionalism came through, overcoming seemingly insurmountable obstacles in today's market. She kept everyone focused on the successful and satisfactory completion of the transaction.
Thank you for your guidance, enthusiasm and hard work in helping us sell our home. It was comforting to be so much in the loop due to your constant updates by email and telephone on your feedback from showings and open houses. Ever gracious, your concern for us regarding showings and open houses has been much appreciated.
Bernadette was referred to me through one of Sarasota's exclusive private Golf Course Country Clubs. What we most enjoyed about working with Bernadette was her honesty and professionalism and how she was able to guide a smooth transaction despite the geographical distance between us. She was great to work with and made our experience feel like a friendship.
Bernadette, I wanted to take this opportunity to thank you for the amazing job you did as the real estate agent that sold us our home. I have never met or worked with a real estate agent that was as personable and professional as you are! Buying or selling a home is a very stressful experience, you made it so much easier and even pleasant. David and I trusted you and found that you made sure we were making all the right decisions as it pertained to our purchase and future home. Even after the sale you contacted us with a very handy list of services with contact names and phone numbers and answered any questions we had about the home. It was obvious that you really cared that we bought the right home, for the right price, and were happy even months after moving in. Words to describe your service and support: Professional, Personable, Honest, Knowledgeable, Understood every detail of the home to include appliances, lighting, air conditioning, pool controls, etc., Quick response time, Resourceful. If and when David and I decide to sell our home you will be the first and only person we would think of listing it with!
Bernadette Caswell and Tony Boothby are fantastic people to work with and made our purchase a real pleasure. What a team! Tony has a fantastic personality and so accommodating and Bernadette always with immediate replies and straight forward honesty. They are what I think professional real estate sales people should be. Accurate, punctual, knowledgeable, with a can do attitude.
I have only the highest regard and trust in Bernadette Caswell. I found it necessary to sell my house and fortunately Bernadette was always there to guide me through the process. Thanks to her compassion and efforts, the house sold within a very short period of time. I found a new suitable home and my other residence had several offers on it by day two. The one consistent factor through it all was Bernadette, her enthusiasm, attention to detail, dedication to working with and for her clients.
Our relationship with Bernadette Caswell began after she successfully negotiated the sale of my sister-in-law's high-end home in Sarasota during a very down economy. We engaged with her to assist our elderly father (who lived alone in the area) in finding an apartment or spot in a senior living community that would meet his needs. His reluctance kept that from happening but Bernadette continued to make wise suggestions over several months. Finally, when his home became available for sale, Bernadette jumped in to help us manage its renovations, appraisal and marketing. The house went to contract within its 1st moth on the market and sold for within 1% of our asking price, which was higher than we'd hoped for due to some lower comps in the area. We couldn't have been more pleased with Bernadette's insights and willingness to help our family with every detail. None of us live in the area and she made the entire process seamless and as painless as possible.
Dear Michael,We are delighted to share with you our very satisfactory experience in purchasing our downtown condo on Palm Avenue. I am sure you have received positive feedback on Bernadette Caswell. Bernadette has generously given us her time and professional advice from beginning to end, and even beyond. Indeed, she made us feel important, and continues to do so. She took the time and effort to ascertain our goals and the nuances and evolution of our home-search criteria. Her patience, organizational skills, and competence were clearly exhibited in the many viewings and return visits she arranged for us. Bernadette provided strategic and savvy advice in preparing our offer, and subsequently brought Seller and Buyer to a mutually-satisfactory contract, keeping our interests paramount. The contingency period went smoothly, and so did the closing. Bernadette continued to be hands-on while we worked on the documentation required at closing with your Title department's Jennifer Samano and Kate McConnell who were equally professional and helpful in making the process seamless.Through this whole process, Bernadette was an all-around resource, including knowledge of pros and cons of various downtown neighborhoods, financing options, rental prospects, and the more fun activity of brainstorming furniture and decor ideas. Also, her boundless energy and positive vibes kept us afloat and sane. On a somewhat related note, I don't believe I had the opportunity to express my appreciation for Bernadette for when she sold our Palm Aire condo three years ago. She was all of the above, and consistently upheld standards of excellence, both as Seller and Buyer agent, and at any price point.In our over 35 years of buying and selling property in Washington DC, West Virginia, California, and Florida, we felt very fortunate to have dealt with an "A team" in Bernadette, Jennifer and Kate, in our recent home purchase. Thank you.Sincerely, Sheila & Nat C.
My wife, Cheryl, and I recently completed the sale of our home in University Park Country Club and purchased a new home in the Esplanade in Lakewood Ranch. We had spent twenty years in our UPCC home after moving every 2-3 years during the previous 30 years. Bernadette Caswell and Linda Driggs worked with us to sell and Bernadette worked on the new purchase. Even with the vast experience of the prior moves, Cheryl and I were very apprehensive about moving after twenty years. I am writing to let you know that Bernadette and Linda were superb throughout the process and we could not have been more pleased with the results. They were tenacious, thoughtful, creative and more than met all our expectations. The UPCC home was not an easy sell and we needed more than a little bit of luck. But their response was fantastic when the opportunity presented itself. We very much appreciate them and your entire organization for a good experience.
Bernadette and Linda as a team are professional, knowledgeable, helpful, caring and energetic. Ms. Caswell and Ms. Driggs are shining stars. In our opinion is the best in Sarasota. We'll gladly recommend them to friends and colleagues and will certainly do business with them in the future.
In all my real estate transactions, this agent did not ONCE drop the ball. I would recommend her to any of my friends.
I am very happy to tell you that both Bernadette and Judy were very professional, and it was a joy to work with them, they were extremely helpful in every way, far beyond what I would have expected. I would have no hesitation in recommending them to anyone planning to buy or sell property.
Tomorrow is the closing. We truly will miss you; your demeanor; your expertise; your lovely voice. We cannot thank you enough for all that you have done. We wish you all the best.
My wife, Judy, and I want to let you know how pleased and appreciative we are of the superlative service provided by Bernadette Caswell in regard to our recent Sarasota home purchase. We consider ourselves extraordinarily fortunate to have met Bernadette. We visited Sarasota for the first time in March and never in our wildest dreams did we expect to own a home by July. After the closing Bernadette asked me if there was anything she could have done better to assist us. She has been and continues to be so wonderful I can honestly say there is not anything she could have done better. I've had several questions since the closing and Bernadette answered them with the same diligence as she did prior to closing. Judy and I came to the same realization that Bernadette provided us the same level of service we would expect if we were purchasing a multimillion dollar home. Most importantly, we felt that in Bernadette we truly had an advocate for our best interests. We quickly learned that her honesty and straightforwardness allowed us to trust her opinions and rely on her guidance. Since we were total novices to the area this provided tremendous peace of mind. Among her many skills Bernadette is a great listener and observer. Her ability to gauge our tastes and interests enabled us to purchase the perfect property. Bernadette possesses magnificent organizational skills. Every phone call, email, and text was answered immediately.The level of service provided by Bernadette is beyond anything we could have hoped for let alone expected. For this reason we will refer anyone interested in the Sarasota area to Bernadette and Michael Saunders.
Thank you so much for all of the time and effort spent to complete the sale of our condo #702 at Blackburn Harbor. The transformation of our original condo into the showplace it became, through your furniture and decorating choices, made it easy for the new owners to choose our old condo for their new home. We sincerely are grateful to the time and care you provide to all of your clients. We've never met a better realtor. Thank you for your friendship.
Bernadette you helped me with an important decision in my life and I couldn't be happier. If you believe like I believe, I think we both received some positive energy from another source. Thank you for the Home Warranty and other gifts. Two weeks. Did we set a record? If I were selling, I know you would do an excellent job. I just hope that you are still practicing when my children are ready to buy out here.
Exceptional professional service is rare. We were fortunate to have experienced this rarity while working with Bernadette Caswell. She took charge of a desperate situation (we were the desperate situation) with total infectious confidence. There never was a misstep, hick-up or unanticipated event that Bernadette embraced with anything but aplomb. Her experience and straightforward demeanor places her into a class of her own. Thank you for the opportunity to have worked with Bernadette Caswell, The Exceptional Professional.
Bernadette Caswell is unsinkable. Life's challenges, the real estate market's challenges, creative marketing challenges and more cannot cause this special woman to give up. She always finds a way to deliver more than anyone could ever dream of with her personalized, dedicated service and attention. If I were buying or selling a home in Sarasota, FL., she is the ONLY Realtor I would call!
Bernadette Caswell has been an EXEMPLARY agent during our recent experience. It has been proven that the selling and buying process is one of life's bigger stressors. This load was lessened because Bernadette has been masterful throughout the entire experience. We felt confident in her knowledge and expertise. She was readily available to us whenever we needed her, and when we had questions she gave carefully thought out responses. Kind, patient, creative, classy, savvy, professional and wise are just a few of the adjectives that come to mind when we think of Bernadette. We highly recommend her!!
Bernadette provides a level of enthusiasm, detail and dedication that sets her apart. She is committed to the highest ethical standards in the industry and the level of personal service she brings to each transaction is appreciated by all. Her combination of work ethic and knowledge guarantees that no detail will be too small for your successful real estate transaction.
You must know this already. Bernadette Caswell is not only an exceptional agent, she's also delightful! My only regret in choosing her to handle my short sale is the fact that she worked for mere pennies (though she never complained). She's my HEROINE!
It’s hard to imagine a better real estate agent than Bernadette Caswell – and to be honest, I’m not someone who compliments easily. For the last 4 or 5 years, we would reach out to Bernadette when visiting Sarasota and ask her to show us available homes on the market…when we finally put an offer in and were in negotiations with the sellers, Bernadette was taking a few well deserved days off. But airplanes and airport chaos did not stand in her way. She called in between her connection and continued working the entire time. A sale is a sale, I guess, but this wasn’t a multi-million-dollar house and she could have asked us to wait for a few hours, but once again, that strong work ethic and drive got in the way. In such a good way for us. Her attention to detail to make sure everything was taken care of was just truly remarkable. Her calm but firm demeanor kept all the parties in line, while making sure every detail was taken care of. We also need to point out that is how personable she is and how we loved spending time, talking to her and learning from her. Her integrity and honesty is second to none, and we trusted her, and still do. We love our house in Lakewood Ranch and we attribute that all to Bernadette. In our opinion, Bernadette is perfection.
I can't say enough about Bernadette Caswell. She was unbelievable. Her marketing materials were better than anything I have ever seen. The spec sheets were far superior to others in the neighborhood. And she had the resources to market the property very effectively. She has mothered us through the entire process with amazing skills and attentiveness; watching every detail, advising and listening at every step.
We recently completed the purchase of our home in Deer Creek. Throughout the home-buying process, Bernadette Caswell was a steady, determined and reassuring presence. This was a long-term search that encompassed multiple contracts and a couple of difficult sellers. Our praise for Bernadette could not be higher. She demonstrated equal parts Realtor, economist, statistician, tactician and therapist. We would have been lost without her. She is particularly effective in the "red zone" when both the buyer and the seller need a little nudge across the goal line. She is the consummate professional with an expansive knowledge of the Sarasota market. She always kept our interests and dreams paramount. She is a wonderful Realtor.
Bernadette Caswell's expertise and knowledge was critical to our transaction across the country. Bernadette kept us up to date regarding new subdivisions and home listings within the communities we preferred. Palmer Ranch was our focus and when she was alerted to a new listing; her quick action to view it right away enabled us to get into it. Bernadette was professional, organized and informed about housing trends and market conditions. We want her exceptional efforts to be recognized and we will definitely recommend her to others.
